OPERATION AND SERVICE

SUSTAINABILITY, AN OBJECTIVE ACHIEVED THROUGH INNOVATION

In line with our strategic approach to

Power-All places environmental, social and economic sustainability at the center of our corporate culture and is implemented in a development system based on the creation of shared value, both inside and outside the company.

We guarantee you a unique service experience through a solid platform and a tailor-made offer for your company. We have a team of professionals who will accompany you in your decision making and guide you in the implementation of the best energy efficiency programs and other solutions that will help you to be more competitive.

Service Policies

High quality, speed of response and the best team of specialists

Service is the central pillar on which our company and our teams are based. Brands and companies are only as good as the service they provide to their customers. Power All de Mexico services all the products it sells and is committed to its customers to keep qualified personnel and spare parts available to guarantee the best service in the shortest response time in the industry. 

Service Policies

  • Customer service 24 hours a day, 365 days a year.
  • Immediate telephone response time, upon request at 9172-4906 / 07 and in the CDMX.

01(33) 3615-2152 / 3615-8128 in Guadalajara

01(81) 8315-2833 / 8315-2824 in Monterrey 

01(999) 925-9031 / 925-1847 in Mérida

 01(664) 626-2469 / 626-2471 in Tijuana

  • Make, model, equipment serial number and capacity are required.
  • It is required for the start-up of an equipment (Commissioning) that the electrical installation is completed.
  • For warranty validation, the equipment must not be handled by non-certified personnel.
  • For equipment under contract and under warranty, services are 24 hours a day, otherwise from 8:30 a.m. to 6:30 p.m.
  • For equipment under 6 KVA the warranty must be requested to the plant.

Floor: 11th Cerrada de Sabino N° 9 Col. Atlampa, Cuauhtémoc, Mexico City. Tel. 01(55) 5541-3214 to 16

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